At RGL we believe that we are nothing without our customers and that their perception and satisfaction of the services we deliver are fundamental to developing ways to continuously improve. To capture these views, we send out a questionnaire to each client when a job is completed and discuss any returned feedback whether it is positive or negative.
Although the results are very positive, there is constantly room for improvement and no place for complacency. If you'd like to talk to us about our performance please get in touch.
of clients would choose first RGL to work for future projects.
of clients felt RGL provided best value for money.
of clients rated the clarity and quality of our RAMS documents as fair or excellent.
“Excellent service from start to finish on what was very difficult project for all involved.”
“RGL, both staff and operatives, have completed a very difficult job both professionally and timeously. A good job well completed.”
“Very well set up company, works well as a team. Always on time, always keen to complete the task in a safe manner.”
“RGL arrived on site, set up and commenced work immediately. Good communication and very thorough. Very impressed with the finish of the tubes when cleaned and pleased with how the operatives left the work area. Another well performed and professional job. Thank You.”
Lower Reule Bioenergy
“A good all round performance from RGL at very short notice. Office team and site team worked well together.”
“RGL provided a good service and did not delay in getting the job done."
RGL are the UK’s leading interface between water jetting technology and the job to be done.
Call us on 02380 817 172 or request a call back