Website Privacy Policy

Rentajet Group Limited

Last updated: 5th July 2021

Policy Ref: IT001

Policy Originator: Sarah Holt

Purpose

This privacy policy applies to website https://www.rglservices.co.uk and served by, Rentajet Group Ltd. Registered in the U.K. Number: 01788078. Registered Office: Paultons Park, Ower, Romsey, Hampshire SO51 6AL, UK.

The policy governs the privacy and outlines the obligations & requirements of the users, the website and website owners. Furthermore, this policy details the way the website processes, stores and protects user data and related information.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect their visiting experience. This website complies to all UK national laws and requirements for user privacy as detailed in the General Data Protection Regulations 2018 (GDPR)

Use of Cookies

This website uses cookies and first-time visitors to the site are given the option to allow, disallow or modify their use. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are defined as small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

The website uses tracking software (provided by Google Analytics) to monitor its visitors to better understand how they use it. The software will save a cookie to a user’s hard drive but will not store, save or collect personal information.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Personal information is kept private and stored securely until the time it is no longer required, as detailed in the General Data Protection Regulation 2018 [GDPR].

This website and its owners may use any information submitted to provide further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using provided details to subscribe users to any email newsletter program(s). No details are not passed on to any third parties.

The Personal Data Processed

Identity Data: including names, usernames (or similar unique identification numbers that we may apply ), email address, telephone numbers and any other digital communications data.

Contact Data: including billing address, site address, email address and telephone number(s).

Transaction Data: including the details of the services employed and the dates, times and location of the works.

Technical Data: information including where the user came to the website from and where they went when they left, how often they visited and technical information about the devices used for access.

Profile Data: including username, title (Mr, Mrs etc) orders, interests, preferences, feedback, survey responses, etc

Usage Data: including information about how the website is used, mobile apps and services of interest

Marketing and Communications Data: including preferences in receiving marketing information, communication preferences and information on what is viewed, clicked on and accessed.

Retention of Personal Data

Personal data will be kept as long as necessary to satisfy the purposes we collected. This includes any legal, accounting, or reporting requirements.

The Rights of the User

In certain circumstances, the user may have the right to request access, transfer, rectification and/or erasure of the personal data. Details of the rights are set out below:

Access: a user may request access to their personal data, which entitles them to receive a copy of the personal data held about them.

Rectification: A user may request rectification of the personal data that is held about them. This enables them to correct any incomplete or inaccurate data.

Erasure: A user may request erasure of the personal data that is held about them where there is no good reason for continuing to process it.

Withdrawal of Consent: where consent to process personal data has been granted, there is the right to withdraw this consent at any time. However, this will not affect the lawfulness of any processing carried out before consent is withdrawn.